Seamless Product Integration Across Systems #

Product Sync allows users to synchronize product information across various platforms and customer channels within the system. Found under the Basic Data tab, this tool is vital for maintaining up-to-date records, organizing categories, and ensuring product listings are consistent for internal teams and external clients.

This feature supports syncing items with multiple product categories, customer profiles, and packaging options—all in just a few clicks.

Key Features of Product Sync #

• Search & Filter Options:
  
  • Search by Keyword
    
  • Search by Category
    
  • Filter by Customer List and Customer Name
    
• Customer List Examples:
  
  • AIRBIZ DEMO
  • Yiwu PFA
  • United Scents LLC
  • MY SALES LLC
  • MY TRADING INC
  • MY SALES NY
• Displayed Data in Main Interface ‘Product list’ :
  
  • PIC
  • Product Name
  • Category
  • Operator
  • Update Time
  • Origin

To Navigate / STEPS for Product Sync #

1. Navigate to the Basic Data tab.
2. Under Product Info, click on Product Sync.
3. Choose the product you want to sync.
4. Right-click the item, then select Sync Product.
5. Fill out all necessary fields in the sync form.

Details Displayed When Syncing a Product #

Basic Info: #

• Custom No./SKU: e.g., 111
• Item Name (Zh): Chinese item name
• Platform Category: e.g., Electronic
• Item Name (En): English item name
• Custom Category
  
• Origin
  
• Item Class
  
• Commission Class
  
• Enabled
  
• Refundable
  
• On Website toggle
• Banner Picture
  
• Description (Zh & En)
  

UPC Datas: #

Package Info: #

Adding Customers #

At this time, customers cannot be added directly by users. The left-hand Customer List is configured at the system level.

Reference: Product Sync Tab Concerns/Questions 8.27.25

Product Sync ensures that product data stays synchronized and updated across multiple platforms and customer accounts. Whether you’re dealing with wholesale, retail, or import/export clients, this feature allows for streamlined integration, minimizing errors and ensuring your catalog is always aligned with your operations.

By filling in crucial product specs, category links, and package information, users can efficiently publish or update product records without redoing manual data entry across systems. This helps maintain consistency and improves speed to market—making Product Sync a must-use function in your workflow.

For detailed walkthrough, Please refer to the Video:  Product Sync