This POS Sales and Service Agreement (“Agreement”) is made as of [Insert Date], by and between:

Air Business Solutions, located at 3611 14th Ave, Brooklyn, NY 11218 (“Supplier”),
and
[Customer Name], located at [Customer Address] (“Customer”).

WHEREAS, the Supplier is engaged in the business of providing electronic shelf labeling solutions,

AND WHEREAS, the Customer wishes to purchase such solutions under the terms and conditions set forth herein,

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows:

1. Definitions #

• POS System: Refers to all point-of-sale hardware and software components provided by the Supplier, including but not limited to terminals, cash drawers, receipt printers, barcode scanners, customer-facing displays, and POS software licenses.
• Services: Includes installation, configuration, training, remote and/or on-site technical support, software maintenance, and updates.
• Support Contact: support@airbs.com

2. Scope of Agreement #

• Supplier agrees to sell, deliver, and install the POS System as detailed in the attached Exhibit A (quote/spec sheet).
• Customer agrees to purchase the system and services and pay all associated fees as defined in Section 4.

3. Delivery, Installation & Training #

• Delivery and installation shall occur within 4 to 6 weeks from deposit confirmation.
• Installation includes setup of hardware, initial software configuration, and up to [e.g., 4] hours of on-site training.
• Any additional training hours or custom configuration services will be billed at [$X/hour].

4. Payment Terms #

• Total cost: $[Insert Total Amount] + applicable taxes.
• Deposit: $[e.g., 500.00] due upon signing (non-refundable).
• Balance due upon delivery and installation.
• Monthly software licensing/support fee: $[e.g., 49.00] per terminal, billed monthly or annually.
• Late payments incur a fee of 1.5% per month on the outstanding balance.

5. Software License #

• The POS software is licensed, not sold. Customer receives a non-exclusive, non-transferable license to use the software on the purchased hardware.
• License includes updates, but excludes major upgrades or third-party integrations unless separately contracted.
• License is valid only while the monthly support fee is paid in full and on time.

6. Technical Support #

• Available via email at support@airbs.com, Monday–Friday, 9:00 AM – 5:00 PM EST.
• Includes:
  • Remote troubleshooting
  • Software updates
  • Cloud backup (if included in plan)
• On-site support is available at [$X/hour + travel fees].

7. Customer Responsibilities #

• Ensure reliable internet and power sources.
• Notify Supplier promptly of any system errors or issues.
• Provide access and availability during installation or support appointments.
• Customer is responsible for all third-party software and integrations not sold by Supplier.

8. Warranty and Repairs #

• POS hardware is warranted for 12 months from the date of delivery.
• Software is warranted to function as described for the duration of the license.
• Warranty excludes:
  • Physical damage
  • Power surges or liquid exposure
  • Unauthorized tampering or modifications
• Repairs outside warranty will be billed at current rates.

9. Term and Termination #

• Term: 12 or 24 months from the installation date (specify).
• Either party may terminate with 30 days’ written notice for material breach.
• Early termination by Customer may incur a fee equal to 75% of remaining contract value (monthly fees only).
• Upon termination, all equipment fees become due immediately unless otherwise agreed.

10. Data and Privacy #

• Customer data stored on the POS system remains the property of the Customer.
• Supplier agrees to maintain reasonable security practices to protect customer data.
• Data migration services (upon termination) are available at an additional fee.

11. Limitation of Liability #

• Supplier’s total liability is limited to the amounts paid by the Customer under this Agreement.
• Supplier is not liable for lost profits, data loss, or indirect damages due to system failure.

12. Confidentiality #

Both parties agree to keep proprietary information confidential, including software, pricing, processes, and any business-sensitive data.

13. Governing Law and Dispute Resolution #

This Agreement shall be governed by the laws of the State of New York. Disputes shall be resolved via binding arbitration in New York City under the AAA rules.

14. Entire Agreement #

This document represents the entire agreement. Any amendments must be in writing and signed by both parties.

Signatures #

For Air Business Solutions:
Name: _____________________
Title: ______________________
Signature: __________________
Date: ______________________

For [Customer Name]:
Name: _____________________
Title: ______________________
Signature: __________________
Date: ______________________